Sr Technical Systems Analyst
Salary:
$77,350.
26 - $108,839.
90 AnnuallyLocation :
City of Las Vegas, NVJob Type:
Full-TimeJob Number:
23JUL79524-ODepartment:
Department of Innovation and TechnologyDivision:
IT - System/InfrastructureOpening Date:
07/26/2023Closing Date:
8/9/2023 4:
30 PM PacificBargaining Unit:
LVCEAAbout the Position Career Opportunity:
The City of Las Vegas invites applicants for Sr Technical Systems Analyst.
This position plans, administers, coordinates and oversees specialized information systems within the assigned department, division or work unit; analyzes existing business processes and systems to identify process and reporting issues and improvements; and performs a variety of technical tasks relative to the assigned area of responsibility.
Distinguishing CharacteristicsThis is the advanced journey level in the Technical Systems Analyst series.
Positions at this level are distinguished from other classes in this series by the level of responsibility assumed, the complexity of duties assigned, and the level of independence expected.
Employees perform the most difficult and responsible types of duties assigned to classes in this series.
Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility.
Supervision Received and ExercisedReceives direction from higher level management staff.
May act as a lead worker, exercising functional or technical supervision, including scheduling and assigning tasks, providing guidance, ensuring work is completed according to proper procedure, monitoring work progress and reviewing results.
EXAMPLE OF DUTIES
Essential Functions:
Reviews and identifies the work unit's information system needs and makes recommendations for program design, development, purchase, implementation and modification.
Plans, leads, oversees and participates in defining requirements, the configuration, design, modification, upgrade, testing, troubleshooting, implementation and maintenance of department specific and enterprise-wide applications.
Plans, oversees and leads the configuration, design, modification, upgrade, testing, troubleshooting, modification, implementation, maintenance, and upgrade of all software, interfaces, triggers, procedures or other customized efforts used in conjunction with departmental software such as mobile solutions, electronic document management systems, records management systems, financial systems, GIS systems, web applications, IVR/IWR, grants management solutions, and all other software used by the department.
Administers and supports current and future specialized systems such as hosted databases, performance plus, electronic plan review and other software as identified by the department and the city.
Performs initial assessment of application problems with all systems used by the department and resolves them in cooperation with the vendor, project teams and outside agencies as needed; resolves functional problems that users are experiencing; researches and corrects data entry errors made by users.
Develops, prepares and runs reports, views and table joins using a variety of tools including online reporting tools, Crystal X or higher, Oracle Developer and Oracle Discoverer to provide useful data at the request of department and city management and as required by governing agencies and other authorities.
Recommends additional reports based on knowledge of system capabilities and department needs; reviews and analyzes reports and reports issues to management.
Collaborates with staff from Information Technologies, Project Management, department management and various teams to maintain and monitor system environments and provide application and terminal support to users; provides in-depth analysis and recommendations for operational enhancements to systems; configures application parameters; coordinates change control management activities in conformance with accepted practices; ensures data is protected in accordance with security guidelines.
Performs database analysis to determine the most effective file structure; develops and implements new and improved database structures; monitors database performance.
Assesses and recommends system modifications and enhancements to accommodate changes in business practices and newly identified needs; interprets business requirements and translates functional design into technical specifications; coordinates implementation with appropriate staff.
Designs, develops and implements the integration of computer-based solutions with existing internal and external systems; provides recommendations on various integration and interfacing systems to optimize efficiency; leads and coordinates integration initiatives.
Documents system requirements and testing results.
Prepares related technical documentation.
Trains staff on automation projects and proper application of equipment and software.
Provides first-line support to all users of the systems, including setup and administration of user accounts; conducts regular site visits to assist users; schedules and facilitates periodic user group meetings to discuss issues and solutions.
Coordinates and facilitates meetings with users concerning proposed and current business processes.
Recommends modifications as appropriate.
Coordinates maintenance and repair of equipment with the Information Technologies Department.
Participates in the procurement process, including researching materials, equipment and vendors, assisting with specifications and requisitioning materials as needed.
Serves as technology liaison between the work unit, outside agencies and service and product vendors; works with the Information Technologies Department and outside agencies to provide for the technology needs of the work unit; keeps work unit staff and management apprised of the status of all technology systems projects; reviews cost estimates and makes recommendations on appropriate software and hardware purchases.
May lead, assign and review the work of staff, consultants or contractors responsible for providing specialized programming, systems analysis and technical support within the assigned work unit.
Ensures employees adhere to established work methods, techniques and schedules, and comply with applicable city and department policies, procedures, standards and specifications; reviews needs with appropriate management staff; allocates resources accordingly.
Assists with developing and implementing policies and procedures; prepares performance statistics and reports.
Responds to inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner.
Marginal Functions:
Assists in the development and coordination of the division or function budget.
Perform related duties and responsibilities as required.
MINIMUM REQUIREMENTS
Experience:
Three years of increasingly responsible experience in supporting, managing or implementing information systems, especially in an end-user environment.
Training:
Bachelor's degree from an accredited college or university with major in computer science, information systems, public administration, business administration or a field related to the area of assignment.
May substitute a combination of equivalent education and related experience.
The city assesses 1.
5 years of fulltime experience as equivalent to one year of education.
Licenses and Certifications:
Possession of a certification in databases, an operating system or software application applicable to the area of assignment is desirable.
Designation as an Oracle Certified Developer may be desirable depending on area of assignment.
Special RequirementsThe Fire and Rescue Department operates on a 24-hour, seven days per week schedule.
When assigned to Fire and Rescue, must participate in rotating call-outs for service after normal scheduled work hours.
KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of:
Advanced principles and techniques of computer programming, on-line programming and programming documentation.
Advanced concepts, principles and practices of modern computer science or information systems.
Advanced computer testing techniques and methodologies.
Intermediate knowledge of programming languages, such as VisualBasic, HTML, ASP, or SQL.
One or more on-line report writing applications, such as Crystal Reports X or higher, Oracle Reports, Discoverer or Microsoft Access.
Principles and practices of database design and administration.
Oracle or SQL Database structure sufficient to allow the creation of database tables and the design of relational databases.
Interfaces between Oracle Applications and third party applications such as Hansen, Telestaff, CLASS, and IRS software.
Research techniques and data analysis.
Basic principles of budgeting and accounting.
Principles and techniques of lead supervision.
Skills in:
Reading and comprehending complex technical materials and manuals.
Planning, organizing and prioritizing assignments.
Managing multiple assignments.
Learning the unique needs and computer hardware and applications of the assigned work unit.
Explaining complex technical systems in clear and simple terms understandable to non-technical staff.
Using initiative and independent judgment within established guidelines.
Interpreting, applying, explaining and enforcing applicable city, department and division policies and procedures.
Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, recommending best options and implementing approved solution in support of goals.
Establishing and maintaining close and positive working relationships and open lines of communication with applicable city staff in other departments, external agencies and vendors to ensure the smooth functioning of the systems.
Learning business and operations of assigned work unit to the extent necessary to perform essential functions, enhance system value and achieve established goals.
Communicating effectively with assigned work unit staff and management and outside agencies.
Communicating clearly and concisely, both orally and in writing.
Establishing and maintaining effective working relationships with those contacted in the course of work.
Competencies:
Core Workforce CompetenciesProfessionalism - Demonstrates core values by being honest, respectful and positive.
Effective Communication - Expresses verbal and written thought in a clear and understandable manner.
Customer Focus - Demonstrates genuine concern and satisfies external and/or internal customers based on the CLV core purpose and values.
Adaptability - Able to effectively modify behavior to suit changing workforce demands.
Problem Solving - Solves problems by considering all causes, solutions and outcomes.
Productive Partnerships - Develops, maintains and strengthens partnerships with others.
Technical and Safety Expertise - Possesses a depth of knowledge, skill and ability in a technical (job) area.
TYPE OF EXAMINATION:
A civil service examination will be conducted in accordance with the Civil Service Rules of the city of Las Vegas.
The supplemental questionnaire is the examination and must be worked on individually by the applicant only.
Falsification of information may result in disqualification from a recruitment or removal from a City position.
Additional information will not be accepted after the closing date.
The supplemental questionnaire of all qualified applicants will be reviewed for placement on an eligible list.
SELECTION PROCESS:
Final candidate selection will include list placement and only the most qualified candidates will be invited to participate in the hiring interview.
Any individual offered employment will be required to pass a pre-employment hair drug test, complete background check, and may be required to demonstrate the ability to perform the physical requirements of the job.
This position requires preliminary background checks.
CITY OF LAS VEGAS, NEVADA LVCEA Compensation and Benefits - 2023COMPENSATIONAnnual Base Pay Increases Negotiated as part of the collective bargaining process.
Step (Merit) Increase - typically awarded on the anniversary date of hire, up to range maximum.
BENEFITSUniform Allowance Available for some classifications.
Tool/Equipment Allowance Available for some classifications.
Retirement Benefit eligible employees participate in the Public Employees' Retirement System of Nevada (PERS).
PERS, a statewide defined benefit plan, calculates retirement benefits based on 2.
25 percent (current percentage for employees hired 7/1/15 and after) for each year of service, applied to the employee's highest consecutive 36-month average salary.
PERS also requires that employees share 50 percent of the PERS contribution, which is implemented by reducing the City's salary ranges.
The highest consecutive 36-month average salary is increased commensurate with the salary range reductions required by PERS.
Deferred Compensation The city offers a 457(b) Plan which is a government deferred compensation plan similar to a 401(k) plan.
It offers both pre-tax and after-tax savings and investment options.
Medical, Dental and Vision Insurance Employees are covered the first of the month following date of employment.
Five medical plans, two dental and two vision plans are available.
City pays 100% of employee premium
50% of dependent premium.
Life and AD&D Insurance City provides $20,000 policies at no cost.
Additional voluntary life insurance and AD&D insurance available for purchase.
Disability Insurance City provides a long term disability policy:
LTD:
Employees who normally work at least 30 hours/week are eligible.
Benefits begin after 90 days of disability.
Payment is up to 60% of earnings, up to $11,000/month, and may not be supplemented with sick or vacation.
Tuition ReimbursementEmployee Assistance ProgramANNUAL PHYSICAL EXAMS Employees covered by a City health plan and their covered spouse and dependents over age 18 are eligible for a comprehensive wellness physical exam annually at no cost to them at WellTrac.
VACATION (Hours/Year) Year 1-2:
80 hours Years 3-7:
120 hours Years 8-10:
128 hours Years 11-15:
180 hours Year 16 and over:
200 hours Maximum accrual:
250 hours, if hired after 12/3/2014 Sell-back:
Up to 60 hours each year; must leave a balance of 40 hours in leave bank.
HOLIDAYS City provides 12 paid holidays plus a birthday holiday.
SICK LEAVE Sick Leave:
104 hours per year Maximum Accrual:
420 hours, if hired after 12/03/2014 Sick Leave Bonus:
Negotiated sick leave bonus Payout at Separation:
See contract RETIREE HEALTH AND LIFE INSURANCE Available for purchase - retiree pays full cost of premiums.
NOTE:
Benefits subject to changeRevised 01/202301 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process.
The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process.
Incomplete responses, false statements, omissions, or partial information may result in DISQUALIFICATION from the selection process.
Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application? Yes No 02 When answering yes to the below supplemental questions about experience, education, driver's license, or certification, please be sure the information is reflected in the appropriate section of your application.
I acknowledge and understand the above statement 03 The city of Las Vegas does not accept resumes in lieu of a completed employment application.
Qualifying education and experience, including city of Las Vegas employment must be clearly documented in the Education and Work Experience sections of the employment application.
DO NOT substitute a resume for your employment application or write see attached resume on your application.
I understand my resume will not be accepted in lieu of a completed employment application.
04 What level of degree do you have from an accredited college or university? No degree/High School Equivalent Associate's Degree Bachelor's Degree Master's Degree Doctoral Degree 05 Please disclose the discipline of your degree.
Type N/A if you do not have a degree.
06 How many years of increasingly responsible experience in supporting, managing or implementing information systems, especially in an end-user environment.
do you have? Under 1 Year 1-3 Years 3-6 Years 6-9 Years 9
Years 07 Please describe your experience working in an end-user environment.
Please be as detailed as you can in your responses.
If you do not have this experience, please type NA.
08 SUPPLEMENTAL EXAMINATION:
Questions 9 through 13 below are the examination for this recruitment.
Your responses to the following questions will be read and scored by a Subject Matter Expert (SME).
While reviewing your responses, the SME will not have access to your application/resume.
Although you may have some of this information on your application, you will need to answer the questions completely.
In order to give the SME the best opportunity to evaluate your responses, please make sure you read the question carefully and fully answer all the questions asked.
This is your only opportunity to provide detailed information.
Failure to provide full and complete answers may affect the outcome of your score and placement on the eligibility list.
PLEASE DO NOT COPY AND PASTE YOUR RESUME.
I have read, understand and will comply with the above information.
09 Can you explain your understanding of the role of a Senior Technical Systems Analyst and how it differs from other IT roles, such as software development or system administration? Please be as detailed as you can in your responses.
If you do not have this experience, please type NA.
Responses such as See Resume will not be accepted.
10 As a Senior Technical Systems Analyst, you'll be dealing with various end-users and their technical issues.
How do you approach providing exceptional customer service while resolving their problems efficiently? Please be as detailed as you can in your responses.
If you do not have this experience, please type NA.
Responses such as See Resume will not be accepted.
11 Application support requires a strong understanding of the software being used.
How do you keep yourself updated with the latest features, updates, and changes in the applications you support? Please be as detailed as you can in your responses.
If you do not have this experience, please type NA.
Responses such as See Resume will not be accepted.
12 Application support specialists often work with ticketing systems and other tools to track and manage user issues.
Can you describe your experience with such systems and how you use them to streamline your workflow? Please be as detailed as you can in your responses.
If you do not have this experience, please type NA.
Responses such as See Resume will not be accepted.
13 Application support can involve troubleshooting both hardware and software issues.
Can you share your experience in providing support for both aspects and how you approach diagnosing problems effectively? Please be as detailed as you can in your responses.
If you do not have this experience, please type NA.
Responses such as See Resume will not be accepted.
Required Question Recommended Skills Accounting Adaptability Administration Asp.
Net Core Automation Business Administration Estimated Salary: $20 to $28 per hour based on qualifications.
$77,350.
26 - $108,839.
90 AnnuallyLocation :
City of Las Vegas, NVJob Type:
Full-TimeJob Number:
23JUL79524-ODepartment:
Department of Innovation and TechnologyDivision:
IT - System/InfrastructureOpening Date:
07/26/2023Closing Date:
8/9/2023 4:
30 PM PacificBargaining Unit:
LVCEAAbout the Position Career Opportunity:
The City of Las Vegas invites applicants for Sr Technical Systems Analyst.
This position plans, administers, coordinates and oversees specialized information systems within the assigned department, division or work unit; analyzes existing business processes and systems to identify process and reporting issues and improvements; and performs a variety of technical tasks relative to the assigned area of responsibility.
Distinguishing CharacteristicsThis is the advanced journey level in the Technical Systems Analyst series.
Positions at this level are distinguished from other classes in this series by the level of responsibility assumed, the complexity of duties assigned, and the level of independence expected.
Employees perform the most difficult and responsible types of duties assigned to classes in this series.
Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility.
Supervision Received and ExercisedReceives direction from higher level management staff.
May act as a lead worker, exercising functional or technical supervision, including scheduling and assigning tasks, providing guidance, ensuring work is completed according to proper procedure, monitoring work progress and reviewing results.
EXAMPLE OF DUTIES
Essential Functions:
Reviews and identifies the work unit's information system needs and makes recommendations for program design, development, purchase, implementation and modification.
Plans, leads, oversees and participates in defining requirements, the configuration, design, modification, upgrade, testing, troubleshooting, implementation and maintenance of department specific and enterprise-wide applications.
Plans, oversees and leads the configuration, design, modification, upgrade, testing, troubleshooting, modification, implementation, maintenance, and upgrade of all software, interfaces, triggers, procedures or other customized efforts used in conjunction with departmental software such as mobile solutions, electronic document management systems, records management systems, financial systems, GIS systems, web applications, IVR/IWR, grants management solutions, and all other software used by the department.
Administers and supports current and future specialized systems such as hosted databases, performance plus, electronic plan review and other software as identified by the department and the city.
Performs initial assessment of application problems with all systems used by the department and resolves them in cooperation with the vendor, project teams and outside agencies as needed; resolves functional problems that users are experiencing; researches and corrects data entry errors made by users.
Develops, prepares and runs reports, views and table joins using a variety of tools including online reporting tools, Crystal X or higher, Oracle Developer and Oracle Discoverer to provide useful data at the request of department and city management and as required by governing agencies and other authorities.
Recommends additional reports based on knowledge of system capabilities and department needs; reviews and analyzes reports and reports issues to management.
Collaborates with staff from Information Technologies, Project Management, department management and various teams to maintain and monitor system environments and provide application and terminal support to users; provides in-depth analysis and recommendations for operational enhancements to systems; configures application parameters; coordinates change control management activities in conformance with accepted practices; ensures data is protected in accordance with security guidelines.
Performs database analysis to determine the most effective file structure; develops and implements new and improved database structures; monitors database performance.
Assesses and recommends system modifications and enhancements to accommodate changes in business practices and newly identified needs; interprets business requirements and translates functional design into technical specifications; coordinates implementation with appropriate staff.
Designs, develops and implements the integration of computer-based solutions with existing internal and external systems; provides recommendations on various integration and interfacing systems to optimize efficiency; leads and coordinates integration initiatives.
Documents system requirements and testing results.
Prepares related technical documentation.
Trains staff on automation projects and proper application of equipment and software.
Provides first-line support to all users of the systems, including setup and administration of user accounts; conducts regular site visits to assist users; schedules and facilitates periodic user group meetings to discuss issues and solutions.
Coordinates and facilitates meetings with users concerning proposed and current business processes.
Recommends modifications as appropriate.
Coordinates maintenance and repair of equipment with the Information Technologies Department.
Participates in the procurement process, including researching materials, equipment and vendors, assisting with specifications and requisitioning materials as needed.
Serves as technology liaison between the work unit, outside agencies and service and product vendors; works with the Information Technologies Department and outside agencies to provide for the technology needs of the work unit; keeps work unit staff and management apprised of the status of all technology systems projects; reviews cost estimates and makes recommendations on appropriate software and hardware purchases.
May lead, assign and review the work of staff, consultants or contractors responsible for providing specialized programming, systems analysis and technical support within the assigned work unit.
Ensures employees adhere to established work methods, techniques and schedules, and comply with applicable city and department policies, procedures, standards and specifications; reviews needs with appropriate management staff; allocates resources accordingly.
Assists with developing and implementing policies and procedures; prepares performance statistics and reports.
Responds to inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner.
Marginal Functions:
Assists in the development and coordination of the division or function budget.
Perform related duties and responsibilities as required.
MINIMUM REQUIREMENTS
Experience:
Three years of increasingly responsible experience in supporting, managing or implementing information systems, especially in an end-user environment.
Training:
Bachelor's degree from an accredited college or university with major in computer science, information systems, public administration, business administration or a field related to the area of assignment.
May substitute a combination of equivalent education and related experience.
The city assesses 1.
5 years of fulltime experience as equivalent to one year of education.
Licenses and Certifications:
Possession of a certification in databases, an operating system or software application applicable to the area of assignment is desirable.
Designation as an Oracle Certified Developer may be desirable depending on area of assignment.
Special RequirementsThe Fire and Rescue Department operates on a 24-hour, seven days per week schedule.
When assigned to Fire and Rescue, must participate in rotating call-outs for service after normal scheduled work hours.
KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of:
Advanced principles and techniques of computer programming, on-line programming and programming documentation.
Advanced concepts, principles and practices of modern computer science or information systems.
Advanced computer testing techniques and methodologies.
Intermediate knowledge of programming languages, such as VisualBasic, HTML, ASP, or SQL.
One or more on-line report writing applications, such as Crystal Reports X or higher, Oracle Reports, Discoverer or Microsoft Access.
Principles and practices of database design and administration.
Oracle or SQL Database structure sufficient to allow the creation of database tables and the design of relational databases.
Interfaces between Oracle Applications and third party applications such as Hansen, Telestaff, CLASS, and IRS software.
Research techniques and data analysis.
Basic principles of budgeting and accounting.
Principles and techniques of lead supervision.
Skills in:
Reading and comprehending complex technical materials and manuals.
Planning, organizing and prioritizing assignments.
Managing multiple assignments.
Learning the unique needs and computer hardware and applications of the assigned work unit.
Explaining complex technical systems in clear and simple terms understandable to non-technical staff.
Using initiative and independent judgment within established guidelines.
Interpreting, applying, explaining and enforcing applicable city, department and division policies and procedures.
Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, recommending best options and implementing approved solution in support of goals.
Establishing and maintaining close and positive working relationships and open lines of communication with applicable city staff in other departments, external agencies and vendors to ensure the smooth functioning of the systems.
Learning business and operations of assigned work unit to the extent necessary to perform essential functions, enhance system value and achieve established goals.
Communicating effectively with assigned work unit staff and management and outside agencies.
Communicating clearly and concisely, both orally and in writing.
Establishing and maintaining effective working relationships with those contacted in the course of work.
Competencies:
Core Workforce CompetenciesProfessionalism - Demonstrates core values by being honest, respectful and positive.
Effective Communication - Expresses verbal and written thought in a clear and understandable manner.
Customer Focus - Demonstrates genuine concern and satisfies external and/or internal customers based on the CLV core purpose and values.
Adaptability - Able to effectively modify behavior to suit changing workforce demands.
Problem Solving - Solves problems by considering all causes, solutions and outcomes.
Productive Partnerships - Develops, maintains and strengthens partnerships with others.
Technical and Safety Expertise - Possesses a depth of knowledge, skill and ability in a technical (job) area.
TYPE OF EXAMINATION:
A civil service examination will be conducted in accordance with the Civil Service Rules of the city of Las Vegas.
The supplemental questionnaire is the examination and must be worked on individually by the applicant only.
Falsification of information may result in disqualification from a recruitment or removal from a City position.
Additional information will not be accepted after the closing date.
The supplemental questionnaire of all qualified applicants will be reviewed for placement on an eligible list.
SELECTION PROCESS:
Final candidate selection will include list placement and only the most qualified candidates will be invited to participate in the hiring interview.
Any individual offered employment will be required to pass a pre-employment hair drug test, complete background check, and may be required to demonstrate the ability to perform the physical requirements of the job.
This position requires preliminary background checks.
CITY OF LAS VEGAS, NEVADA LVCEA Compensation and Benefits - 2023COMPENSATIONAnnual Base Pay Increases Negotiated as part of the collective bargaining process.
Step (Merit) Increase - typically awarded on the anniversary date of hire, up to range maximum.
BENEFITSUniform Allowance Available for some classifications.
Tool/Equipment Allowance Available for some classifications.
Retirement Benefit eligible employees participate in the Public Employees' Retirement System of Nevada (PERS).
PERS, a statewide defined benefit plan, calculates retirement benefits based on 2.
25 percent (current percentage for employees hired 7/1/15 and after) for each year of service, applied to the employee's highest consecutive 36-month average salary.
PERS also requires that employees share 50 percent of the PERS contribution, which is implemented by reducing the City's salary ranges.
The highest consecutive 36-month average salary is increased commensurate with the salary range reductions required by PERS.
Deferred Compensation The city offers a 457(b) Plan which is a government deferred compensation plan similar to a 401(k) plan.
It offers both pre-tax and after-tax savings and investment options.
Medical, Dental and Vision Insurance Employees are covered the first of the month following date of employment.
Five medical plans, two dental and two vision plans are available.
City pays 100% of employee premium
50% of dependent premium.
Life and AD&D Insurance City provides $20,000 policies at no cost.
Additional voluntary life insurance and AD&D insurance available for purchase.
Disability Insurance City provides a long term disability policy:
LTD:
Employees who normally work at least 30 hours/week are eligible.
Benefits begin after 90 days of disability.
Payment is up to 60% of earnings, up to $11,000/month, and may not be supplemented with sick or vacation.
Tuition ReimbursementEmployee Assistance ProgramANNUAL PHYSICAL EXAMS Employees covered by a City health plan and their covered spouse and dependents over age 18 are eligible for a comprehensive wellness physical exam annually at no cost to them at WellTrac.
VACATION (Hours/Year) Year 1-2:
80 hours Years 3-7:
120 hours Years 8-10:
128 hours Years 11-15:
180 hours Year 16 and over:
200 hours Maximum accrual:
250 hours, if hired after 12/3/2014 Sell-back:
Up to 60 hours each year; must leave a balance of 40 hours in leave bank.
HOLIDAYS City provides 12 paid holidays plus a birthday holiday.
SICK LEAVE Sick Leave:
104 hours per year Maximum Accrual:
420 hours, if hired after 12/03/2014 Sick Leave Bonus:
Negotiated sick leave bonus Payout at Separation:
See contract RETIREE HEALTH AND LIFE INSURANCE Available for purchase - retiree pays full cost of premiums.
NOTE:
Benefits subject to changeRevised 01/202301 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process.
The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process.
Incomplete responses, false statements, omissions, or partial information may result in DISQUALIFICATION from the selection process.
Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application? Yes No 02 When answering yes to the below supplemental questions about experience, education, driver's license, or certification, please be sure the information is reflected in the appropriate section of your application.
I acknowledge and understand the above statement 03 The city of Las Vegas does not accept resumes in lieu of a completed employment application.
Qualifying education and experience, including city of Las Vegas employment must be clearly documented in the Education and Work Experience sections of the employment application.
DO NOT substitute a resume for your employment application or write see attached resume on your application.
I understand my resume will not be accepted in lieu of a completed employment application.
04 What level of degree do you have from an accredited college or university? No degree/High School Equivalent Associate's Degree Bachelor's Degree Master's Degree Doctoral Degree 05 Please disclose the discipline of your degree.
Type N/A if you do not have a degree.
06 How many years of increasingly responsible experience in supporting, managing or implementing information systems, especially in an end-user environment.
do you have? Under 1 Year 1-3 Years 3-6 Years 6-9 Years 9
Years 07 Please describe your experience working in an end-user environment.
Please be as detailed as you can in your responses.
If you do not have this experience, please type NA.
08 SUPPLEMENTAL EXAMINATION:
Questions 9 through 13 below are the examination for this recruitment.
Your responses to the following questions will be read and scored by a Subject Matter Expert (SME).
While reviewing your responses, the SME will not have access to your application/resume.
Although you may have some of this information on your application, you will need to answer the questions completely.
In order to give the SME the best opportunity to evaluate your responses, please make sure you read the question carefully and fully answer all the questions asked.
This is your only opportunity to provide detailed information.
Failure to provide full and complete answers may affect the outcome of your score and placement on the eligibility list.
PLEASE DO NOT COPY AND PASTE YOUR RESUME.
I have read, understand and will comply with the above information.
09 Can you explain your understanding of the role of a Senior Technical Systems Analyst and how it differs from other IT roles, such as software development or system administration? Please be as detailed as you can in your responses.
If you do not have this experience, please type NA.
Responses such as See Resume will not be accepted.
10 As a Senior Technical Systems Analyst, you'll be dealing with various end-users and their technical issues.
How do you approach providing exceptional customer service while resolving their problems efficiently? Please be as detailed as you can in your responses.
If you do not have this experience, please type NA.
Responses such as See Resume will not be accepted.
11 Application support requires a strong understanding of the software being used.
How do you keep yourself updated with the latest features, updates, and changes in the applications you support? Please be as detailed as you can in your responses.
If you do not have this experience, please type NA.
Responses such as See Resume will not be accepted.
12 Application support specialists often work with ticketing systems and other tools to track and manage user issues.
Can you describe your experience with such systems and how you use them to streamline your workflow? Please be as detailed as you can in your responses.
If you do not have this experience, please type NA.
Responses such as See Resume will not be accepted.
13 Application support can involve troubleshooting both hardware and software issues.
Can you share your experience in providing support for both aspects and how you approach diagnosing problems effectively? Please be as detailed as you can in your responses.
If you do not have this experience, please type NA.
Responses such as See Resume will not be accepted.
Required Question Recommended Skills Accounting Adaptability Administration Asp.
Net Core Automation Business Administration Estimated Salary: $20 to $28 per hour based on qualifications.
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