UNLV Internship - Loyalty Marketing
Overview:
Attention UNLV Hospitality Students this internship may be eligible for academic credit.
Please contact the Boughner Career Center team for more information on how to register for Hospitality Internship HMD 450.
The Boughner Center can be reached by email to email protected or phone at 702.
895.
5554.
Job Duties:
Core Job
Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company.
We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
Everyone is an Ambassador No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home.
No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
Everyone works in Safety If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
Everyone works in Security If you See Something, it is your responsibility to Say Something.
You must notify the appropriate department or individual if you feel there is a security concern.
Everyone works in EVS If there is trash on the floor, it is your responsibility to pick it up.
If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
Everyone works in Guest Experience If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile.
If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Primary Job Duties:
Includes, but is not limited to:
Assist with test and learn programs and frameworks to ensure data-driven effective marketing content and strategies.
Assist database manager with list management including outbound campaign list requests, report requests and query requests.
Monitor and track event and promotion status and communicate changes in event status to team as needed.
Conduct ad-hoc analyses of marketing programs and customer trends.
Actively participate in divisional projects, tasks and assignments.
Work to gain an understanding of the organization, divisional purpose, processes.
Obtain and maintain position-specific licensing.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Other duties as assigned.
Qualifications:
Required:
Actively pursuing a degree from the University of Nevada, Las Vegas with a status of Junior or Senior OR a graduate within the last two years.
GPA of at least 3.
0 Working knowledge of Microsoft Ability to work varied shifts, including nights, weekends and holidays.
Ability to effectively communicate in English.
Polished appearance and demeanor.
Excellent customer service skills.
Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
At least 21 years of age.
Preferred:
Previous experience working in a large, luxury resort setting.
Recommended Skills Communication Customer Service Strategic Thinking Marketing Industrial Polishing English Estimated Salary: $20 to $28 per hour based on qualifications.
Attention UNLV Hospitality Students this internship may be eligible for academic credit.
Please contact the Boughner Career Center team for more information on how to register for Hospitality Internship HMD 450.
The Boughner Center can be reached by email to email protected or phone at 702.
895.
5554.
Job Duties:
Core Job
Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company.
We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
Everyone is an Ambassador No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home.
No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
Everyone works in Safety If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
Everyone works in Security If you See Something, it is your responsibility to Say Something.
You must notify the appropriate department or individual if you feel there is a security concern.
Everyone works in EVS If there is trash on the floor, it is your responsibility to pick it up.
If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
Everyone works in Guest Experience If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile.
If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Primary Job Duties:
Includes, but is not limited to:
Assist with test and learn programs and frameworks to ensure data-driven effective marketing content and strategies.
Assist database manager with list management including outbound campaign list requests, report requests and query requests.
Monitor and track event and promotion status and communicate changes in event status to team as needed.
Conduct ad-hoc analyses of marketing programs and customer trends.
Actively participate in divisional projects, tasks and assignments.
Work to gain an understanding of the organization, divisional purpose, processes.
Obtain and maintain position-specific licensing.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Other duties as assigned.
Qualifications:
Required:
Actively pursuing a degree from the University of Nevada, Las Vegas with a status of Junior or Senior OR a graduate within the last two years.
GPA of at least 3.
0 Working knowledge of Microsoft Ability to work varied shifts, including nights, weekends and holidays.
Ability to effectively communicate in English.
Polished appearance and demeanor.
Excellent customer service skills.
Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
At least 21 years of age.
Preferred:
Previous experience working in a large, luxury resort setting.
Recommended Skills Communication Customer Service Strategic Thinking Marketing Industrial Polishing English Estimated Salary: $20 to $28 per hour based on qualifications.
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