Call Center Representative (Temp-to-Perm)
Intro Gallagher is a global leader in insurance, risk management and consulting services.
We help businesses grow, communities thrive and people prosper.
We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets.
A culture driven by our people, over 45,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
At Gallagher, you can build a career whether it's with our brokerage division, our benefits and HR consulting division, or our corporate team.
Overview We are seeking Call Center Representatives for immediate hire! This is a temporary position that will start on 8/30/2023 and will continue through October.
There is an opportunity to convert to perm.
Our Call Center Representatives are responsible for handling claims inquiries in a fast-paced environment while helping our customers when they have questions and concerns.
Salary:
$18 per hour Work Location:
777 N Rainbow Blvd, Las Vegas, NV 89107 Hours:
8 hour shifts between 5am and 5pm PST Monday to Friday.
No weekends! You'll have a commitment to work 40hrs per week.
Responsibilities What will you be doing? You'll be answering the phone to three core groups of people:
People who have questions or issues around their policies People who have active claims with our medical providers Medical providers about claims information As a minimum requirement you'll need:
High school diploma Minimum of 1 year of customer service experience The ability to type well and use a computer It would be nice if you also had:
The ability to use Microsoft software, including Excel, PowerPoint, Outlook and Word The ability to take complex information and explain it in simple terms either in writing or over the phone or chat An eye for detail #LI-MB4 #pipeline Qualifications Required:
High school diploma and a minimum of 1 year of customer service experience.
Strong typing and basic computer skills.
Preferred:
Working knowledge of MS systems, i.
e.
, MS Excel, MS PowerPoint, Outlook and MS Word.
Behaviors:
Good verbal communication skills.
Maintains a high level of professionalism with clients and establishes a positive rapport with every caller.
Additional Information Click Here (https:
//www.
isrvr.
com/is/DigitalAssets/EligiblityRequirements/index.
html) to review our U.
S.
Eligibility Requirements We offer competitive salaries and benefits, including:
medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.
Recommended Skills Customer Service Telephone Skills Customer Relations Call Center Applications Call Center Goals Call Center Telephony Estimated Salary: $20 to $28 per hour based on qualifications.
We help businesses grow, communities thrive and people prosper.
We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets.
A culture driven by our people, over 45,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
At Gallagher, you can build a career whether it's with our brokerage division, our benefits and HR consulting division, or our corporate team.
Overview We are seeking Call Center Representatives for immediate hire! This is a temporary position that will start on 8/30/2023 and will continue through October.
There is an opportunity to convert to perm.
Our Call Center Representatives are responsible for handling claims inquiries in a fast-paced environment while helping our customers when they have questions and concerns.
Salary:
$18 per hour Work Location:
777 N Rainbow Blvd, Las Vegas, NV 89107 Hours:
8 hour shifts between 5am and 5pm PST Monday to Friday.
No weekends! You'll have a commitment to work 40hrs per week.
Responsibilities What will you be doing? You'll be answering the phone to three core groups of people:
People who have questions or issues around their policies People who have active claims with our medical providers Medical providers about claims information As a minimum requirement you'll need:
High school diploma Minimum of 1 year of customer service experience The ability to type well and use a computer It would be nice if you also had:
The ability to use Microsoft software, including Excel, PowerPoint, Outlook and Word The ability to take complex information and explain it in simple terms either in writing or over the phone or chat An eye for detail #LI-MB4 #pipeline Qualifications Required:
High school diploma and a minimum of 1 year of customer service experience.
Strong typing and basic computer skills.
Preferred:
Working knowledge of MS systems, i.
e.
, MS Excel, MS PowerPoint, Outlook and MS Word.
Behaviors:
Good verbal communication skills.
Maintains a high level of professionalism with clients and establishes a positive rapport with every caller.
Additional Information Click Here (https:
//www.
isrvr.
com/is/DigitalAssets/EligiblityRequirements/index.
html) to review our U.
S.
Eligibility Requirements We offer competitive salaries and benefits, including:
medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.
Recommended Skills Customer Service Telephone Skills Customer Relations Call Center Applications Call Center Goals Call Center Telephony Estimated Salary: $20 to $28 per hour based on qualifications.
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