Crew Pay Analyst
Short DescriptionThe Crew Pay Analyst is responsible for auditing to ensure accurate and timely pay for over 3,000 Crew Members while ensuring compliance with Collective Bargaining Agreements, department policies and procedures, and state and federal requirements.
This role works closely with Flight Crew Operations, Crew Services, and other departments to ensure accurate pay and a high level of customer service for all crew members.
SummaryThe Crew Pay Analyst evaluates pay via system exports and manual audits to identify, and resolve pay discrepancies.
The Analyst ensures Crew Pay integrity by providing proactive and timely issue resolution.
The Analyst partners with other departments to ensure continued pay accuracy while acting as a subject matter expert for all organizational and CBA related changes that relate to and affect crewmember pay.
Visa Sponsorship AvailableNoMinimum RequirementsCombination of Education and Experience will be considered.
Must be authorized to work in the US as defined by the Immigration Act of 1986.
Must pass a Criminal Background Check.
Education:
Bachelor's Degree or equivalent experience.
Years of
Experience:
oMinimum two (2) years of experience working in a Crew related field.
ORoMinimum three (3) years of Payroll or Accounting related experience.
oAdvanced proficiency with Microsoft Excel and the Microsoft Office Suite.
oExcellent ability to focus on details with demonstrated accuracy and analytical skills.
oAbility to display the highest level of professionalism, confidentiality, and integrity.
oExcellent time management skills and the ability to focus under pressure to meet strict deadlines.
oAbility to display a high level of self-discipline and motivation as needed to interact effectively with all levels of personnel.
oDemonstrated conflict resolution skills.
oWhile primarily administrative hours, must have the availability to work varying shifts including evenings, weekends and holidays should that be necessary.
oAbility to treat all individuals with fairness and respect and act in accordance with the expressed Allegiant Standards.
oSelf-starter and demonstrated ability to be discreet in matters of confidential information.
oAlways uphold a high level of customer service for Allegiant's crew members.
Preferred RequirementsoAirline experience.
oExperience working with unionized workforce.
oExperience with data analysis.
oExperience with Payroll software and/or UKG Pro.
oExperience with Tableau reporting system.
oExperience with Microsoft SQL.
oExperience with Excel VBA Macros.
oWorking knowledge of FAR 121 and FAR 117 operations as they pertain to crew training/scheduling operations.
oWorking knowledge of current crew management systems and scheduling systems.
oAbility to analyze data sets and transform them into tools for effective decision-making by management.
Job DutiesoProcess accurate and timely payroll adjustments for all Pilots and Flight Attendants in compliance with the respective Collective Bargaining Agreements (CBAs).
oIdentify and resolve system driven pay discrepancies through daily audits to maintain compliance with the scheduling manuals and proactive issue resolution.
oProvide the highest level of customer service support by resolving issues and discrepancies brought forward by crew members in a timely fashion by immediate processing a high volume of phone calls, JIRAs, and emails.
oCreate and maintain training processes and procedures related to Crew Payroll for internal use and education.
oProvide continuing education of crew members on payroll rules and applications via educational videos, quarterly base visits, interactive Live Q&As and new hire and recurrent training event via face-to-face classroom-style education.
oPartner with Crew Planning, Payroll, Crew Scheduling, Inflight and Flight Operations, Safety and other departments to calculate and ensure accurate pay for unique pay credit authorizations.
oWork with Labor and Contract Compliance departments to implement pay rule changes driven by changes to Collective Bargaining Agreements or settlement agreements impacting pay credits or pay logic.
oProvide subject matter expertise for all crew pay related databases to ensure sufficient testing of logic changes and reporting/tracking of logic errors.
oAddress daily pay credit exceptions not supported by automated payroll system associated with crewmembers' schedules in accordance with Flight & Inflight CBA pay guidelines.
oFollow up monitoring and action of these requests via email communications to Crew Services and subsequent follow up via manual adjustment to Payroll System.
oImmediate and on-time calculation of final pay for terminating crew members via manual audit and database adjustments to ensure submission to the payroll department for processing per the appropriate state law timelines.
oMaintain up to date knowledge on state laws impacting pay rules and logic.
oProvide feedback to departments regarding transaction errors resulting in pay discrepancies to assist in recurrent training for their team members.
oMonthly audits and continued maintenance to ensure accurate PTO, Vacation, FLEX, and SICK balances, usage, and accruals for all crew members.
oManage and track employee payroll audit records, including but not limited to, repayment plans and DTG deductions.
oBi-weekly manual auditing of SICK/DTO usage to mitigate over usage.
oMonthly audits and processing of payroll adjustments for Leave of Absences (LOA).
oManual audits and adjustments for Fatigue calls based on final decisions made by Fatigue Review Committees.
oConduct UAT for deploys or updates to the scheduling system, CPI, or Tableau.
oCoordinate collection of unauthorized credit card charges made by crew members provided with company lodging.
oCoordination and attendance at meetings with other departments to drive and implement changes based on current trends, upcoming events, and historical reporting.
oCoordination and attendance at bi-weekly meetings with other departments to drive a reduction in pay errors driven by errors in scheduling system allocations.
oSupport the System Chief Pilots Office by providing research and immediate resolution when able, at the dispute level to mitigate formal grievance filings.
oProvide support for the Labor Relations department by providing grievance-related supporting documents and research in preparation for formal responses and arbitration.
oEnsure consistent and timely communication to provide crew members with information related to system changes or other scenarios affecting the processing of pay.
oContinuing monthly manual audits to ensure accuracy in pay reconciliation at the end of each month via excel and other systems to ensure pay issues and inaccuracies created by errors in the system are resolved.
oAnalyze data and provide trend reports to Senior Leaders to minimize errors and manual audits YoY.
oSupport Crew Training in the reconciliation of Instructor pay via enhanced automation.
oResponsible for implementation of pay rules and automation for new scheduling systems and pay systems.
oAttendance at industry conferences to ensure we remain aligned with industry standards and travel as needed.
oModel Allegiant's customer service standards in personal actions and when providing leadership direction.
oOther duties/projects as assigned.
Physical RequirementsThe Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone.
May be required to lift, push, pull, or carry up to 20 lbs.
May be required to work various shifts/days in a 24-hour situation.
Regular attendance is a requirement of the role.
Exposure to moderate noise (i.
e.
business office with computers, phones, printers, and foot traffic), temperature and light fluctuations.
Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time.
Some travel may be a requirement of the role.
Essential Services ProviderAllegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies.
Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO StatementEqual Opportunity Employer:
Disability/VeteranFor more information, see https:
//allegiantair.
jobsPeople of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply.
$49,800 - $59,000 a yearFull Time
Benefits:
Profit SharingMedical/Dental/Vision/Life/ Disability InsuranceMedical Travel ReimbursementLegal, Identity and Pet Insurance401K with an employer matchEmployee Stock Purchase PlanEmployee Assistance ProgramTuition ReimbursementFlight BenefitsPaid vacation, holidays, and sick timePart Time
Benefits:
Profit SharingMedical Travel ReimbursementLegal, Identity and Pet Insurance401K with an employer matchEmployee Stock Purchase PlanEmployee Assistance ProgramTuition ReimbursementFlight BenefitsSick time Recommended Skills Accounting Administration Analytical Auditing Automation Calculations Estimated Salary: $20 to $28 per hour based on qualifications.
This role works closely with Flight Crew Operations, Crew Services, and other departments to ensure accurate pay and a high level of customer service for all crew members.
SummaryThe Crew Pay Analyst evaluates pay via system exports and manual audits to identify, and resolve pay discrepancies.
The Analyst ensures Crew Pay integrity by providing proactive and timely issue resolution.
The Analyst partners with other departments to ensure continued pay accuracy while acting as a subject matter expert for all organizational and CBA related changes that relate to and affect crewmember pay.
Visa Sponsorship AvailableNoMinimum RequirementsCombination of Education and Experience will be considered.
Must be authorized to work in the US as defined by the Immigration Act of 1986.
Must pass a Criminal Background Check.
Education:
Bachelor's Degree or equivalent experience.
Years of
Experience:
oMinimum two (2) years of experience working in a Crew related field.
ORoMinimum three (3) years of Payroll or Accounting related experience.
oAdvanced proficiency with Microsoft Excel and the Microsoft Office Suite.
oExcellent ability to focus on details with demonstrated accuracy and analytical skills.
oAbility to display the highest level of professionalism, confidentiality, and integrity.
oExcellent time management skills and the ability to focus under pressure to meet strict deadlines.
oAbility to display a high level of self-discipline and motivation as needed to interact effectively with all levels of personnel.
oDemonstrated conflict resolution skills.
oWhile primarily administrative hours, must have the availability to work varying shifts including evenings, weekends and holidays should that be necessary.
oAbility to treat all individuals with fairness and respect and act in accordance with the expressed Allegiant Standards.
oSelf-starter and demonstrated ability to be discreet in matters of confidential information.
oAlways uphold a high level of customer service for Allegiant's crew members.
Preferred RequirementsoAirline experience.
oExperience working with unionized workforce.
oExperience with data analysis.
oExperience with Payroll software and/or UKG Pro.
oExperience with Tableau reporting system.
oExperience with Microsoft SQL.
oExperience with Excel VBA Macros.
oWorking knowledge of FAR 121 and FAR 117 operations as they pertain to crew training/scheduling operations.
oWorking knowledge of current crew management systems and scheduling systems.
oAbility to analyze data sets and transform them into tools for effective decision-making by management.
Job DutiesoProcess accurate and timely payroll adjustments for all Pilots and Flight Attendants in compliance with the respective Collective Bargaining Agreements (CBAs).
oIdentify and resolve system driven pay discrepancies through daily audits to maintain compliance with the scheduling manuals and proactive issue resolution.
oProvide the highest level of customer service support by resolving issues and discrepancies brought forward by crew members in a timely fashion by immediate processing a high volume of phone calls, JIRAs, and emails.
oCreate and maintain training processes and procedures related to Crew Payroll for internal use and education.
oProvide continuing education of crew members on payroll rules and applications via educational videos, quarterly base visits, interactive Live Q&As and new hire and recurrent training event via face-to-face classroom-style education.
oPartner with Crew Planning, Payroll, Crew Scheduling, Inflight and Flight Operations, Safety and other departments to calculate and ensure accurate pay for unique pay credit authorizations.
oWork with Labor and Contract Compliance departments to implement pay rule changes driven by changes to Collective Bargaining Agreements or settlement agreements impacting pay credits or pay logic.
oProvide subject matter expertise for all crew pay related databases to ensure sufficient testing of logic changes and reporting/tracking of logic errors.
oAddress daily pay credit exceptions not supported by automated payroll system associated with crewmembers' schedules in accordance with Flight & Inflight CBA pay guidelines.
oFollow up monitoring and action of these requests via email communications to Crew Services and subsequent follow up via manual adjustment to Payroll System.
oImmediate and on-time calculation of final pay for terminating crew members via manual audit and database adjustments to ensure submission to the payroll department for processing per the appropriate state law timelines.
oMaintain up to date knowledge on state laws impacting pay rules and logic.
oProvide feedback to departments regarding transaction errors resulting in pay discrepancies to assist in recurrent training for their team members.
oMonthly audits and continued maintenance to ensure accurate PTO, Vacation, FLEX, and SICK balances, usage, and accruals for all crew members.
oManage and track employee payroll audit records, including but not limited to, repayment plans and DTG deductions.
oBi-weekly manual auditing of SICK/DTO usage to mitigate over usage.
oMonthly audits and processing of payroll adjustments for Leave of Absences (LOA).
oManual audits and adjustments for Fatigue calls based on final decisions made by Fatigue Review Committees.
oConduct UAT for deploys or updates to the scheduling system, CPI, or Tableau.
oCoordinate collection of unauthorized credit card charges made by crew members provided with company lodging.
oCoordination and attendance at meetings with other departments to drive and implement changes based on current trends, upcoming events, and historical reporting.
oCoordination and attendance at bi-weekly meetings with other departments to drive a reduction in pay errors driven by errors in scheduling system allocations.
oSupport the System Chief Pilots Office by providing research and immediate resolution when able, at the dispute level to mitigate formal grievance filings.
oProvide support for the Labor Relations department by providing grievance-related supporting documents and research in preparation for formal responses and arbitration.
oEnsure consistent and timely communication to provide crew members with information related to system changes or other scenarios affecting the processing of pay.
oContinuing monthly manual audits to ensure accuracy in pay reconciliation at the end of each month via excel and other systems to ensure pay issues and inaccuracies created by errors in the system are resolved.
oAnalyze data and provide trend reports to Senior Leaders to minimize errors and manual audits YoY.
oSupport Crew Training in the reconciliation of Instructor pay via enhanced automation.
oResponsible for implementation of pay rules and automation for new scheduling systems and pay systems.
oAttendance at industry conferences to ensure we remain aligned with industry standards and travel as needed.
oModel Allegiant's customer service standards in personal actions and when providing leadership direction.
oOther duties/projects as assigned.
Physical RequirementsThe Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone.
May be required to lift, push, pull, or carry up to 20 lbs.
May be required to work various shifts/days in a 24-hour situation.
Regular attendance is a requirement of the role.
Exposure to moderate noise (i.
e.
business office with computers, phones, printers, and foot traffic), temperature and light fluctuations.
Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time.
Some travel may be a requirement of the role.
Essential Services ProviderAllegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies.
Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO StatementEqual Opportunity Employer:
Disability/VeteranFor more information, see https:
//allegiantair.
jobsPeople of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply.
$49,800 - $59,000 a yearFull Time
Benefits:
Profit SharingMedical/Dental/Vision/Life/ Disability InsuranceMedical Travel ReimbursementLegal, Identity and Pet Insurance401K with an employer matchEmployee Stock Purchase PlanEmployee Assistance ProgramTuition ReimbursementFlight BenefitsPaid vacation, holidays, and sick timePart Time
Benefits:
Profit SharingMedical Travel ReimbursementLegal, Identity and Pet Insurance401K with an employer matchEmployee Stock Purchase PlanEmployee Assistance ProgramTuition ReimbursementFlight BenefitsSick time Recommended Skills Accounting Administration Analytical Auditing Automation Calculations Estimated Salary: $20 to $28 per hour based on qualifications.
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