Hotel Room Reservation Agent *starting wage $18.00 per hour*
3.
3 Las Vegas, NV Las Vegas, NV Full-time Full-time From $18 an hour From $18 an hour 10 days ago 10 days ago 10 days ago Position Description:
Provide guests with a friendly and efficient service by answering incoming calls for the purpose of selling and reserving hotel rooms in a high volume call center for multiple properties.
Job Functions:
Answer incoming customer calls.
Cross sell room reservations across multiple properties.
Access LMS, RMS, and CMS systems and be able to make informed decisions regarding comps, discounted and full rate rooms for hotel guests.
Possess knowledge of rates, room types, room availability, hotel policies and procedures.
Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc.
in a friendly, professional manner.
Utilize computer systems to run and compile necessary related reports.
Other duties as assigned by management.
Position Requirements:
o High school diploma or equivalent required.
One year experience in a call center required with hotel industry experience preferred.
Ability to communicate with guests and Boyd Team Members in English.
Ability to utilize basic office/call center equipment not limited to:
computer, headset and telephone.
Must be able to work flexible shifts.
Able to stand for long periods of time.
Detail oriented and able to multitask.
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Work setting:
In-person
Experience:
Call center:
1 year (Required) Ability to Relocate:
Las Vegas, NV 89118:
Relocate before starting work (Required) Work Location:
In person Provide guests with a friendly and efficient service by answering incoming calls for the purpose of selling and reserving hotel rooms in a high volume call center for multiple properties.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Las Vegas, NV Las Vegas, NV Full-time Full-time From $18 an hour From $18 an hour 10 days ago 10 days ago 10 days ago Position Description:
Provide guests with a friendly and efficient service by answering incoming calls for the purpose of selling and reserving hotel rooms in a high volume call center for multiple properties.
Job Functions:
Answer incoming customer calls.
Cross sell room reservations across multiple properties.
Access LMS, RMS, and CMS systems and be able to make informed decisions regarding comps, discounted and full rate rooms for hotel guests.
Possess knowledge of rates, room types, room availability, hotel policies and procedures.
Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc.
in a friendly, professional manner.
Utilize computer systems to run and compile necessary related reports.
Other duties as assigned by management.
Position Requirements:
o High school diploma or equivalent required.
One year experience in a call center required with hotel industry experience preferred.
Ability to communicate with guests and Boyd Team Members in English.
Ability to utilize basic office/call center equipment not limited to:
computer, headset and telephone.
Must be able to work flexible shifts.
Able to stand for long periods of time.
Detail oriented and able to multitask.
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Work setting:
In-person
Experience:
Call center:
1 year (Required) Ability to Relocate:
Las Vegas, NV 89118:
Relocate before starting work (Required) Work Location:
In person Provide guests with a friendly and efficient service by answering incoming calls for the purpose of selling and reserving hotel rooms in a high volume call center for multiple properties.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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