SOMMELIER
$18.00 per hour
tips
Full Job Description
Nusr-Et Steakhouse is looking to bring on a dynamic and experienced Sommelier to join our award-winning hospitality team. The Sommelier is responsible for supporting the seamless running of the wine department, providing a highly efficient and effective service, educating, and recommending customers on wine choices and pairing, and ensuring standards are maintained and customer needs are anticipated.
Duties & Essential Functions:
- Recommends wines to patrons based on price, personal taste, and food selection.
- Oversees the serving and storage of wine and trains team members on the wine selection.
- Ensures wines are served in the correct glassware and at the proper temperature.
- Demonstrates a friendly personality, strong knowledge of wine and spirits, and great interpersonal skills.
- Possesses an expert understanding of region wine laws, appellations, grape varieties, harvest times, elevation, climate, soil, and fermentation processes.
Customer Service
- Ensures that all customers receive the best possible service and care.
- Is confident in making recommendations and wine pairing.
- Maximizes sales opportunities through upselling and profitability through attentive service.
- Works with restaurant staff to create a positive dining experience for guests.
- Greets customers and answers all questions.
- Alerts team members when tables need attention if they are not present assists them in helping with their tables.
- Has knowledge of the menu, with the ability to make suggestions.
- Ensures tables are enjoying their meals and takes action to correct any problems.
Department Responsibilities
- Has a thorough knowledge of the wine menu.
- Is a professional, valued member of the team with a flexible approach to improving customer experience.
- Arrives at work for a scheduled shift and is punctual, always following company absence and lateness procedures if unable to do so.
- Ensures that all wine stock levels are maintained, and correct ordering procedures are carried out.
- Ensures the wine storage is always kept clean and tidy.
- Monitors standards and supply of all appropriate equipment, ensuring management team are aware of any needs.
- Ensures all wine lists are current and up to date.
- Responsible for completing and maintaining weekly wine inventory
- Treats company property with due care and attention.
- Attends meetings / training sessions as required by the management team.
- Is fully aware of current legislation regarding hygiene, licensing laws, weights, and measures as they apply to the restaurant.
- Adheres to and maintains cleaning checklists.
- Can remain focused and on-task.
Physical Setting:
- Fine dining restaurant
Schedule:
- 10 “ Hour Shift
- 8 “ Hour Shift
- Weekend availability
Supplemental Pay:
- Tips
Experience:
- Sommelier:
5 years (Required) - Upscale Fine Dining Service:
2 years (Required)
Estimated Salary: $20 to $28 per hour based on qualifications.
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