Lead Porter, Convention - Banquet Set Up Customer Service & Call Center - Las Vegas, NV at Geebo

Lead Porter, Convention - Banquet Set Up

Our Culture:
At Resorts World Las Vegas, our culture is YOU.
We believe that every member on our team is an ambassador and is essential to the success of our company.
We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up.
Summary Statement:
The Porters, Convention - Banquets Set up is responsible for the setup, servicing and breakdown of all meetings and events.
PrimaryJob Duties:
- Includes but is not limited to:
A lead position involves directly overseeing a team of employees.
They often review the employees work and provide comments, Feeback and tips to help them improve.
Most lead reports to a supervisor or manager and may complete daily responsibilities while the supervisor handles higher level work items.
When employees start on their teams, leads may take time to meet and train them on their responsibilities and task.
Employees may use their leads as a primary source to go to with any questions.
Work together with their team members.
Quickly and efficiently retrieve all materials needed for the setup of special events.
Display proper care, movement and storage of all equipment such as tables, chairs and catering equipment (rolling tables).
Assist with inventory control of catering equipment and furniture.
Provide prompt, courteous service to banquet members and guests while maintaining a friendly and pleasant atmosphere.
Maintain safe sanitary conditions in all banquet service areas and for all banquet services equipment.
Demonstrate full knowledge of banquet areas and keep banquet service areas properly stocked.
Obtain and maintain position-specific licensing.
Ensure all venues are well-maintained and cleaned prior to and after an event.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Perform other job-related duties as requested.
Competencies:
Ability to work varied shifts, including nights, weekends and holidays.
Ability to work varied shifts, including nights, weekends and holidays.
Ability to effectively communicate in English.
Polished appearance and demeanor Excellent customer service skills.
Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
At least 18 years of age.
Preferred:
Previous experience working in a large, luxury resort setting.
Minimum Education and
Experience:
High School diploma, experience 1-3 years in field or equivalent.
At least six months of previous experience as a banquet porter in a similar or related field.
Certificates, Licenses, Regulations:
Proof of eligibility to work in the United States.
Core Job
Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company.
We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
Everyone is an ambassador-No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home.
No one gets hurt, everyone feels secure, theenvironment is clean, and every guest gets what they need.
Everyone works in Safety-If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
Everyone works in Security-If you See Something, it is your responsibility to Say Something.
You must notify the appropriate department or individual if you feel there is a security concern.
Everyone works in EVS-If there is trash on the floor, it is your responsibility to pick it up.
If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
Everyone works in Guest Experience-If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile.
If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing75-100% BendingYes ClimbingYes Carrying/Lifting51-100 lbs WalkingYes CrawlingYes Sitting0-25% ReachingYes SquattingYes KneelingYes TwistingYes Pushing/Pulling41-100 lbs RunningYes TypingNo CommunicationYes Confined SpaceYes ContactsWorks Alone, with and around others Weather ConditionsExtreme Heat and Extreme Cold Hazardous ConditionsYes Noise LevelsHigh SmokeYes ShiftsYes#J-18808-Ljbffr Recommended Skills Catering Activity And Reception Organisation Communication Customer Service Friendliness Furnishing Stock Control Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.

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