Inbound Customer Service Representative
Turtle Peak LLC Turtle Peak LLC Las Vegas, NV Las Vegas, NV Full-time Full-time $16 an hour $16 an hour Are you ready to join a dynamic and fun-loving team? Turtle Peak is looking for enthusiastic, dedicated individuals to join us as full-time Inbound Customer Service Representatives.
If you love helping people and thrive in a fast-paced environment, we want to hear from you! Why You'll Love Working Here:
Competitive Pay & Bonuses $16.
00/hour Enjoy monthly bonuses that reward your hard work and dedication Amazing Benefits & Perks Employer-paid medical, dental, and vision coverage Long- and short-term disability insurance (LTD and STD) Flexible spending accounts; Hospital Indemnity plans Free Gym membership to keep you healthy and active Generous vacation, mental health, and sick leave Exclusive Tickets@Work discounts for entertainment and travel Office snacks and events What You'll Do:
As an Inbound Customer Service Representative, you'll be the voice of our brands, providing top-notch service through various channels, such as emails, phone calls, live chat, and social media.
What is your main goal? To make every customer interaction a positive one! Address customer inquiries and resolve complaints with a smile Listen to customers, understand their needs, and offer solutions Maintain professionalism and courtesy at all times Stay calm and composed while handling conflicts and diffusing tension What We're Looking For:
Tech-savvy:
Comfortable with computers and able to switch between systems easily Team player:
Works well with others and understands the importance of teamwork Respectful:
Always kind, positive, and helpful Empathetic:
Listens well and offers support Multitasker:
Excellent at managing time and prioritizing tasks Requirements:
High school diploma or equivalent 1 year of customer service experience Strong technical skills, including MS Office Suite and web browsing Able to pass a background check About Turtle Peak:
At Turtle Peak, we set the gold standard for customer service.
Our mission is to elevate customer experiences through exceptional service and genuine interactions.
We believe that a great culture drives great results, and we stay true to our core values:
Compliance is key Value every customer interaction Empower our people Think outside the box Communication is king Own your role Embrace change and innovation Fine is never okay Dream big Be a customer advocate How to Apply:
Ready to join our team? It's easy! Click and Apply! We can't wait to meet you! Job Type:
Full-time Pay:
$16.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Referral program Vision insurance Shift:
8 hour shift Day shift People with a criminal record are encouraged to apply
Experience:
Customer Service:
1 year (Required) Google Suite:
1 year (Preferred) Language:
English (Required) Spanish (Preferred) Shift availability:
Day Shift (Required) Ability to Commute:
Las Vegas, NV 89117 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
If you love helping people and thrive in a fast-paced environment, we want to hear from you! Why You'll Love Working Here:
Competitive Pay & Bonuses $16.
00/hour Enjoy monthly bonuses that reward your hard work and dedication Amazing Benefits & Perks Employer-paid medical, dental, and vision coverage Long- and short-term disability insurance (LTD and STD) Flexible spending accounts; Hospital Indemnity plans Free Gym membership to keep you healthy and active Generous vacation, mental health, and sick leave Exclusive Tickets@Work discounts for entertainment and travel Office snacks and events What You'll Do:
As an Inbound Customer Service Representative, you'll be the voice of our brands, providing top-notch service through various channels, such as emails, phone calls, live chat, and social media.
What is your main goal? To make every customer interaction a positive one! Address customer inquiries and resolve complaints with a smile Listen to customers, understand their needs, and offer solutions Maintain professionalism and courtesy at all times Stay calm and composed while handling conflicts and diffusing tension What We're Looking For:
Tech-savvy:
Comfortable with computers and able to switch between systems easily Team player:
Works well with others and understands the importance of teamwork Respectful:
Always kind, positive, and helpful Empathetic:
Listens well and offers support Multitasker:
Excellent at managing time and prioritizing tasks Requirements:
High school diploma or equivalent 1 year of customer service experience Strong technical skills, including MS Office Suite and web browsing Able to pass a background check About Turtle Peak:
At Turtle Peak, we set the gold standard for customer service.
Our mission is to elevate customer experiences through exceptional service and genuine interactions.
We believe that a great culture drives great results, and we stay true to our core values:
Compliance is key Value every customer interaction Empower our people Think outside the box Communication is king Own your role Embrace change and innovation Fine is never okay Dream big Be a customer advocate How to Apply:
Ready to join our team? It's easy! Click and Apply! We can't wait to meet you! Job Type:
Full-time Pay:
$16.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Referral program Vision insurance Shift:
8 hour shift Day shift People with a criminal record are encouraged to apply
Experience:
Customer Service:
1 year (Required) Google Suite:
1 year (Preferred) Language:
English (Required) Spanish (Preferred) Shift availability:
Day Shift (Required) Ability to Commute:
Las Vegas, NV 89117 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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