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Food server

Company Name:
PlayLV Gaming
POSITION TITLE: Food Server
PROPERTY: PlayLV Gaming Operations, LLC
DEPARTMENT: F & B
STATUS: Hourly/Npn-Exempt
REPORTS TO: Room Manager
POSITION SUMMARY:
Serve the guests in a quick, efficient and courteous manner, in accordance, with all Company standards, policies, and procedures. Perform responsibilities in accordance with all PlayLV's Company standards, policies, and procedures.
### Qualifications
#### Education
High school diploma or the equivalent.
#### Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
REQUIRED WORK CARDS:
Health....................................................................................................
Non-Gaming...........................................................................................
Alcohol Awareness Certification...............................................................
Minimum Age Required: 21................................................................................
MINIMUM QUALIFICATIONS:
1.Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. 2.Must manage time effectively with minimum supervision. 3.Ability to demonstrate sound judgment and mature decision-making. 4.Must be able to obtain work cards for the jurisdiction in which the property is located. Including but not limited to, Gaming work card, Clark County Health Card and Alcohol Awareness Card. 5.Adhere to all Company and department policies and procedures as well as all Play LV practices. 6.Practice the Ten/Five rule consistently with internal and external guests.
### Physical Requirements
#### Specialized Work Experience
1 year fine dinning experience required.
#### Surroundings
move throughout the company facility for most of the shift.
spend time indoors in air-conditioned areas.
#### Sitting
infrequently
#### Standing
n a regular basis
for prolonged periods
#### Walking
n a regular basis
for prolonged periods
#### Bending, twisting and/or stooping
n a regular basis
#### Kneeling and/or Squatting
n a regular basis
#### Lifting
10 lbs to 25 lbs
n a regular basis
#### Reaching and/or lifting overhead
n a regular basis
#### Repetitive hand/finger movement
n a regular basis
#### Grasping/grabbing with hands
n a regular basis
#### Pushing and Pulling
n a regular basis
#### General Expectations
Devote himself/herself to insuring satisfaction to guests.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and
services
.
Know and understand the federal, state and local requirements which govern the company's business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on team member morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
#### Job-Specific Expectations
Responsible for practicing, supporting, and promoting all Play LV properties at all times.
Carry work cards at all times during shift.
Behave in a positive, professional manner that reflects Play LV practices.
Practice and observe safety rules and regulations and encourage others to do so. Comply with Board of Health Standards.
Maintain personal grooming and uniform standards pursuant to play LV policies.
Know were the MSDS booklet is located for your area.
Display knowledge of all emergency procedures.
Inform manager on duty of any Team Member or Guest opportunities.
Greet Guest with a smile and pleasant disposition in a timely manner in accordance with Play LV standards.
Must have a detailed knowledge of the menu, daily specials, beverages, preparation of food and prices.
Observe and anticipate guest's needs, by keeping beverages filled throughout their meal
Ensure cleanliness of tables and maintain their overall appearance. Responsible for pre-bussing and table maintainers at all times, including but not limited to dinner plates, flatware, beverage glasses, coffee mugs and dessert.
Complete assigned side work and any additional tasks with the Play LV policies and standards.
Present check for payment in a timely manner after dinner.
Monitor the cleanliness of assigned station including floors, and assist in keeping the area free from debris.
Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play.
IMPORTANT NOTES:
This job description in not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time. Duties and responsibilities can be changed. Job may be expanded, reduced or delegated by Management to meet business needs of the property.
Team member is required to sign this document in the space provided below, acknowledging receipt and comprehension of this job.
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