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Banquet/catering sales manager

Company Name:
PlayLV Gaming
POSITION TITLE: Banquet/Catering Sales Manager
Position Summary:
Primary Job Functions may include but are not limited to meeting with clients and assuring banquets are planned, and executed in a timely manner. Perform responsibilities in accordance with all PlayLV's Company standards, policies, and procedures.
### Qualifications
#### Education
College diploma or the equivalent
#### Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Minimum Qualifications:
1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
2. Strong background in selling rooms, F&B;, Catering, Meeting Rooms, and A/V
3. Thorough knowledge of sales techniques
4. Actively participate in industry related organizations
5. Enjoy asking for business and closing sales
6. Consistently make cold calls
7. Aggressively pursue new accounts on a weekly basis
8. Track record developing long-term business relationships
9. Maintain consistent verbal and written communication with clients
10. Make Participate in local
community
to develop business onsite and field presentations to prospective clients
11. Attend trade shows and participate in sales blitzes
12. Excellent telephone sales skills
13. Consistently meet or exceed sales goals
14. Enjoy a team sales approach
15. Desire recognition and compensation based on personal sales production
16. Knowledge and use of effective trace system
17. Bi-Lingual Spanish required
### Physical Requirements
#### Surroundings
move throughout the company facility for most of the shift.
spend time indoors in air-conditioned areas.
#### Sitting
infrequently
#### Standing
n a regular basis
#### Walking
n a regular basis
#### Bending, twisting and/or stooping
n a regular basis
#### Kneeling and/or Squatting
infrequently
#### Lifting
Less than 10 lbs
n a regular basis
#### Reaching and/or lifting overhead
n a regular basis
#### Climbing
stairs
#### Repetitive hand/finger movement
n a regular basis
#### Grasping/grabbing with hands
n a regular basis
#### Pushing and Pulling
n a regular basis
#### General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and
services
.
Know and understand the federal, state and local requirements which govern the company's business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
#### Job-Specific Expectations
Responsible for practicing, supporting, and promoting PlayLV's' "Beyond the Best's" Company-wide culture and demonstrating Championship Service Standards at all times.
Meet with clients to facilitate catering arrangements including menu selections, room requirements, audio visual needs and billing information.
Produce Banquet Event Order's in a timely manner with complete information pertinent to all other departments.
Work with Banquet Operations Manager to ensure planning, execution and conclusion of event are to client's satisfaction.
Be present at beginning of event to introduce client to Operations Manager and lead server.
Follow up all
events
with Thank You calls and letters.
Daily invoicing and monetary transfers to ensure prompt payment from client.
Promptly respond to all inquiries, create and maintain a system for follow-up calls.
Participate in the preparation of the budget for banquets and catering.
Participate in sales conference calls.
Actively sell events that are profitable to PlayLV and follow established guidelines.
Work to achieve goals of PlayLV Corporation.
Attend and participate in the weekly BEO Meetings.
Attend and participate in the weekly BEO Meetings.
Create a Sales and Marketing Plan that supports the targets and objectives of the business, and compliments the overall marketing strategy of PlayLV Gaming.
Develop comprehensive sales initiatives that support the sales plan and drives banquet/catering business.
Create an organized trace system to track repeat business for future bookings.
Researches industry organizations for partnership and sponsorship opportunities.
Assists with developing tools and processes for post-event follow-up activity.
Develop quarterly action plan to target key markets that would incorporate special events and holiday parties.
Maintain client files and history.
Physical Requirements:
Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
Work Conditions:
Work is typically in an area, which may be unusually hot, cold, noisy, and may contain second hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a non-sitting position. Team Members will be required to stand, walk, lift, reach, push, pull and grasp. These tasks include the maintenance and care of assigned area. Work may entail trained chemical usage. Constant contact with fellow Team Members and Guests.
Important Notices:
This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.
Team Member is required to sign this document in the space provided below, acknowledging receipt and comprehension of this job description.
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