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Asst. beverage manager

Company Name:
PlayLV Gaming
ASST. BEVERAGE MANAGER
PROPERTY: PlayLV
DEPARTMENT: Beverage
STATUS: Salaried
REPORTS TO: Director of Food & Beverage
POSITION SUMMARY:
Responsible for assisting training, directing, delegating, positioning, coordinating, and controlling the team members to meet service quality control standards. The Beverage Manager is responsible for solving SQC bottlenecks, handling customer complaints, conducting good public relations. The Beverage Manager is also responsible for completing all shift administrative responsibilities and ensuring all company security and safety policies and procedures are adhered to. Managers act as a liaison between management and team members. Perform responsibilities in accordance with all Company standards, policies, and procedures
### Qualifications
#### Education
High school diploma or the equivalent.
College diploma or the equivalent
#### Licenses
NON- GAMING
HEALTH
TAM
#### Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
MINIMUM QUALIFICATIONS: 1.Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. 2. Intimate knowledge of labor control; must be able to oversee proper staffing and scheduling of bar. 3. Ability to set and achieve financial targets and goals. 4. Strong training background: service standards, sanitation/safety practices and management functions. 5. Extremely high quality standards. 6. Strong organizational skills: strict attention to detail. 7.
computer
skills: solid working knowledge of Word, Excel and e-mail.
### Physical Requirements
#### Surroundings
move throughout the company facility for most of the shift.
spend time indoors in air-conditioned areas.
#### Sitting
infrequently
#### Standing
n a regular basis
#### Walking
n a regular basis
#### Bending, twisting and/or stooping
n a regular basis
#### Kneeling and/or Squatting
infrequently
#### Lifting
Less than 10 lbs
n a regular basis
#### Reaching and/or lifting overhead
n a regular basis
#### Climbing
stairs
#### Repetitive hand/finger movement
for prolonged periods
#### Grasping/grabbing with hands
n a regular basis
#### Pushing and Pulling
n a regular basis
#### General Expectations
Devote himself/herself to insuring satisfaction to guests.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and
services
.
Know and understand the federal, state and local requirements which govern the company's business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on team member morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
#### Job-Specific Expectations
Responsible for practicing, supporting, and promoting PlayLV's' "Beyond the Best's" Company-wide culture and demonstrating Championship Service Standards at all times.
Devote himself/herself to insuring satisfaction to guests.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company's business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on team member morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Train employees in food preparation tasks including service, sanitation, and safety procedures.
Resolve guest complaints and service deficiencies as required.
Ensure workers' quality standards and service through observation and evaluations.
Regulate food, equipment, smallware, and liquor inventories, reporting any shortages to the designated personnel.
Inspect equipment, supplies, and work areas to ensure the highest service efficiency and conformance to standards.
Assign employees' responsibilities, duties, and work stations with requards to their work requirements.
Works to accomplish departmental goals, strategies, and objectives while assuring quality product maximum guest satisfaction maintaining budgetary profit margins.
Prepares annual budget and business plans. Prepares various cost and revenue reports.
Ensures sufficient staffing of all bar areas and conducts training of all Bartenders, Cocktail Servers, Bar Backs, and Bar Porters.
Assist in developing and updating standardized procedures and training programs for the department employees to enable them to deliver excellent service, to include safety and personal hygiene. Commend, coach and/or terminate beverage employees as required in compliance with established use of progressive discipline and Collective Bargaining Agreement Contract.
Ensures that employees have all required certification validated (Sheriff Cards, Health Cards, and Alcohol Awareness).
Perform routine inspections of all bar areas and equipment to ensure proper operation of all equipment and health department compliance.
Attend departmental meetings and administrative hearings as required. Manage all aspects of bar operations.
Resolve guest complaints and service deficiencies as required.
Ensure workers' quality standards and service through observation and evaluations.
Regulate food, equipment, smallware, and liquor inventories, reporting any shortages to the designated personnel.
Inspect equipment, supplies, and work areas to ensure the highest service efficiency and conformance to standards.
Assign employees' responsibilities, duties, and work stations with requards to their work requirements.
Works to accomplish departmental goals, strategies, and objectives while assuring quality product maximum guest satisfaction maintaining budgetary profit margins.
Prepares annual budget and business plans. Prepares various cost and revenue reports.
Ensures sufficient staffing of all bar areas and conducts training of all Bartenders, Cocktail Servers, Bar Backs, and Bar Porters.
.
Assist in developing and updating standardized procedures and training programs for the department employees to enable them to deliver excellent service, to include safety and personal hygiene. Commend, coach and/or terminate beverage employees as required in compliance with established use of progressive discipline and Collective Bargaining Agreement Contract.
Ensures that employees have all required certification validated (Sheriff Cards, Health Cards, and Alcohol Awareness).
Perform routine inspections of all bar areas and equipment to ensure proper operation of all equipment and health department compliance.
Attend departmental meetings and administrative hearings as required. Manage all aspects of bar operations
WORK CONDITIONS:
Work is typically in an area, which may be unusually hot, cold, noisy, and may contain second hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a non-sitting position. Team Members will be required to stand, walk, lift, reach, push, pull and grasp. These tasks include the maintenance and care of assigned area. Work may entail trained chemical usage. Constant contact with fellow Team Members and Guests.
IMPORTANT NOTICES:
This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.
Team Member is required to sign this document in the space provided below, acknowledging receipt and comprehension of this job description.
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