M-Retail Sales Leader, Bilingual

Company Name:
Metro PCS
Position Type:
MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless
on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: "TMUS"), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.
Responsible for assisting with the administration and supervision of the MetroPCS, Inc. owned retail store. This is primarily a direct retail sales position with additional responsibilities for store associated customer service, inventory activities and troubleshooting.
Respond to all sales and customer issues.
In absence of Store Manager, provide coordination and monitoring of all sales and non-sales tasks, direction, and motivation to store employee team to build a positive sales and service environment.
Adhere to all operational policies put out by the company as well as market specific objectives.
Ensure that all opening and closing procedures are followed to company policy.
Ensure the integrity of inventory and cash in the store environment at all times.
Assist with all necessary sales reporting.
Maintain floor stocking levels, displays, etc. according to company planogram.
Create a very positive sales/buying experience for the customer.
Identify customer needs and provide information about the benefits of our service that can meet those needs.
Train and develop sales team.
High school or GED equivalent; college degree preferred
2 years of retail sales experience; experience in the wireless telecommunications industry preferred
Must be fluent and able to effectively communicate in both English and Spanish

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