Program Support Assistant (OA)
Major duties and responsibilities include, but are not limited to:
Processes incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communication. Edits letters, composes letters and reports, reviews correspondence for accuracy and completeness. prepares public presentation outlines, and develops standard or form letters and replies to inquiries. Prepares a variety of recurring reports, reviewing outgoing correspondence for proper attachments, or consolidating/coordinating submittals of information. Researches files and assembles background information on the subject of incoming material prior to referral. Creates tracking systems for proficiencies, leave utilization, staffing and ongoing projects/concerns. Responsible for reviewing documents, reports, and/or applications for omissions and inconsistencies. Schedules appointments, coordinates meetings, and/or schedules conferences. Performs other related duties as assigned. Work Schedule:
Monday - Friday 8:
00am - 4:
30pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant (OA)/PD03762A Relocation/Recruitment Incentives:
NOT AUTHORIZED Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/03/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Knowledge Required by the Position:
Typing skills; fully qualified typist required Knowledge of medical terminology. Knowledge of computer programs, including Microsoft programs. Knowledge of good grammar and sentence structure, correct spelling and punctuation, and required formats. Knowledge of the organizational function and procedures of the Behavioral Health Care Line to perform such duties as distribute and control mail, appropriately refer phone calls and visitors, and provide general information. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Communicate both orally and in writing; Ability to use office automation equipment such as Microsoft Office; file; able to apply time management skills; Ability to work with veteran population within a clinical environment; skill in proofreading correspondence; ability to type a minimum of 40 words per minute. You will be rated on the following Competencies for this position:
Attention to DetailClericalCustomer ServiceDatabase Management Systems Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Processes incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communication. Edits letters, composes letters and reports, reviews correspondence for accuracy and completeness. prepares public presentation outlines, and develops standard or form letters and replies to inquiries. Prepares a variety of recurring reports, reviewing outgoing correspondence for proper attachments, or consolidating/coordinating submittals of information. Researches files and assembles background information on the subject of incoming material prior to referral. Creates tracking systems for proficiencies, leave utilization, staffing and ongoing projects/concerns. Responsible for reviewing documents, reports, and/or applications for omissions and inconsistencies. Schedules appointments, coordinates meetings, and/or schedules conferences. Performs other related duties as assigned. Work Schedule:
Monday - Friday 8:
00am - 4:
30pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant (OA)/PD03762A Relocation/Recruitment Incentives:
NOT AUTHORIZED Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/03/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Knowledge Required by the Position:
Typing skills; fully qualified typist required Knowledge of medical terminology. Knowledge of computer programs, including Microsoft programs. Knowledge of good grammar and sentence structure, correct spelling and punctuation, and required formats. Knowledge of the organizational function and procedures of the Behavioral Health Care Line to perform such duties as distribute and control mail, appropriately refer phone calls and visitors, and provide general information. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Communicate both orally and in writing; Ability to use office automation equipment such as Microsoft Office; file; able to apply time management skills; Ability to work with veteran population within a clinical environment; skill in proofreading correspondence; ability to type a minimum of 40 words per minute. You will be rated on the following Competencies for this position:
Attention to DetailClericalCustomer ServiceDatabase Management Systems Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$39,502 to $51,353 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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