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Sr. Sales Operations Manager

Come join Amazon Key for Business to help transform the delivery experience for customers with unprecedented quality, efficiency and scale.
Each time a package is delivered by an Amazon associate, technology is at the scene, and behind the scene.
Today, Key for Business Technology supports Amazon Logistics and its scope is expanding every day.
Our team is actively seeking motivated and multi-talented individuals who are passionate about transforming the logistics and package delivery operations.
We are inventing the next-generation smart delivery operation with cutting edge technologies in IoT (Internet-of-Things).
We develop technology-based solutions matching customer needs and delivery capacity with precision and efficiency, and expanding and transforming delivery experience with unprecedented quality, productivity and scale.
As a Sr.
Sales Operations Manager, you will develop and manage key outsourced Customer Acquisition Centers (CACs).
You will partner with Directors and Heads of Sales teams to develop and optimize selling strategies, identify short term and long term goals, drive and develop scalable methods of tracking production, and deep-dive to resolve sub-par performance.
You will own specific CAC relationships end-to-end, and seek to identify new potential CAC partners in the market.
Our CAC Managers oversee +100 sales reps, both in the field and inside sales.
You will be accountable for ensuring that the best-in-class sales rep are hired and trained, and that sales are executed in line with Amazon's customer obsessed culture.
You will be responsible for coordinating with KfB's Operations team to ensure that customer installations are booked and executed in a timely, friction-free, and professional manner.
You will partner with KfB's Business Intelligence, Scheduling and Forecasting teams to provide recommendations that optimize CAC performance and playbook as we expand the program.
Some ideal qualities for this role include:
An Objective driven Leader:
You are highly motivated to hit sales objectives and deliver results with high standards to customers.
A World-Class Negotiator:
You thrive in complex and high-stake negotiations.
You can identify win-win situations and close deals that are in the best interest of Amazon and our partners.
A Relationship Builder:
You create and maintain strong relationships with other business leaders within Amazon and with strategic partners.
You leverage existing relationships or create new ones to help execute strategic vision on business development initiatives.
A Great Strategist:
You are able to think big about how to scale businesses at various life cycle stages.
You are right a lot and have great business acumen.
This is a unique opportunity to play a key role in the rapidly growing Access-as-a-Service sector.
The Customer Acquisition Center vertical within KfB is a highly visible program, and performance metrics will be tracked by senior leaders across different orgs.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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